Beyond an Outage: Actions and Resources
The recent AWS outage highlights the importance of contracts, options, and risk management for cloud-dependent businesses.
As the cloud is the backbone of digital transformation, outages like the recent AWS incident make enterprise dependence on the cloud clear. The outage impacted thousands of businesses worldwide, affecting revenue streams, customer experiences, and brand reputations.
For enterprises that suffer direct financial losses, the frustration is deep. A common question after such events is:
What can we do to recover our losses and prevent devastating disruptions in the future?
The first step for any enterprise is to gather facts about the outage and its impact.
Author's summary: Understanding cloud outages is key to risk management.