NHS Shared Business Services has launched a £150m framework agreement for digital dictation and speech recognition AI tools.
The framework, known as 'Digital Dictation, Speech Recognition and Outsourced Transcription 2', provides NHS and public sector organisations with access to pre-vetted suppliers and technologies.
Government guidance, published in April 2025, encourages NHS clinicians to use ambient voice technology (AVT) and generative AI to transcribe patient consultations and turn them into structured medical notes and letters.
The framework aims to address immediate operational pressures whilst supporting long-term digital transformation.
Government guidance encourages NHS clinicians to use ambient voice technology (AVT) and generative AI.
Author's summary: NHS SBS launches a £150m framework for digital dictation and speech recognition tools.